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Customer-Centric IT Strategy

Now more than ever, corporations are investing heavily in IT.
Course from Coursera
 6061 students enrolled
 en
How do you define a customer-centric strategy you can actually execute?
How do you prototype IT solutions people want to use?

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.

Customer-Centric IT Strategy
Free
per course
Incentives
100% online
Flexible deadlines
Beginner Level
Approx. 6 hours to complete
English
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