“The Manager’s Mindset” provides an original way to look at building management skills. It focuses on teaching new and developing managers to think and approach problems like an effective manager. It covers six areas/attributes that are foundational to management success. These include: understanding the management role (the transition from individual contributor); goal-setting and accountability; navigating changing relationships; communication; self-awareness (are the messages you’re sending the ones your employees are receiving?); and knowing where to get help when you need it. The course uses cases to illustrate common issues for new managers, with questions for reflection 1) about the cases and 2) related to your own management experience.