Slack: A Complete Guide

Slack is a collaboration software tool that allows teams to work together to share information and communicate through calls. Slack features organized conversations, a searchable history, and allows teams to work with external users. This course will provide an in-depth look at Slack, including joining a workspace and working with channels. It will also look at how to send and view messages as well as make calls to others. Finally, it will look at how to share files and to improve efficiencies search techniques and shortcuts.

This IAAP-certified counts for 1.75 recertification points for the CAP certification under the Operational Functions content area.

Email [email protected] with proof of completion of the course to obtain your certificate.

**Updated January 2021**