ServiceNow Kickstart: Basic Skills for CMDB Administration

Note: This course was created on the pre-Eureka UI of ServiceNow (THATS A LONG TIME AGO!) As a result, you will see differences in the UI as well as supporting resources, for what is captured in this course and what is currently available in ServiceNow. With the release of Fuji, the UI changes are more apparent.

However, fundamentally, ServiceNow works the same way. What that means is that it is intuitive to map the steps in the current ServiceNow UI and follow the course accordingly using your own free ServiceNow Instance via the ServiceNow Developer Portal!

IF YOU ARE LOOKING FOR A COURSE THAT ALIGNS WITH THE LATEST RELEASE OF SERVICENOW, THIS IS NOT THE COURSE FOR YOU.

This course is what you need to Kickstart your ServiceNow knowledge as it aligns with the ServiceNow Administration to support the configuration of the CMDB.

It includes a series of videos that cover various aspects of ServiceNow to get you going with the Basics of ServiceNow Administration and give you an overview of various aspects and features of ServiceNow. 

Take this course to:

• Understand the basic administration skills needed to support ServiceNow CMDB configurations

• Prepare for your ServiceNow Interview

• Administer ServiceNow

• Refresh your SerivceNow Skills

• Get familiar with ServiceNow