ServiceNow Certified System Admin (CSA) Quebec Delta Tests

Delta exams are updated and required after every new release (new releases generally occur every March and September)

The English delta exam period is from March 26th, 2021 through June 24th, 2021.

They consist of 10 or less questions

They are open book, not proctored, timed (30 minute) assessments to see if you're familiar with the latest release information

Last Fall (beginning with Paris) there was a $200 maintenance fee that was due. If/when you paid this fee, it covered you through this Delta Exam Cycle (Quebec), so you will NOT owe anything else until this upcoming Fall (Rome release).

You are required to take this delta exam if you did not take your certification exam after the Quebec Release maintenance window period ended (after March 26th, 2021).

Question Formats and Responses Multiple Choice (single answer):

For each multiple-choice question on the exam, there are four possible responses. The candidate taking the exam reviews the response options and selects the one response most accurately answers the question. Multiple Select (select all that apply): For each multiple select question on the exam, there are at least four possible responses. The candidate taking the exam reviews the response options and selects all responses that accurately answer the question. The question will state how many responses should be selected.