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Tackling sensitive workplace conversations with confidence

How to discuss a delicate topic with an employees and colleagues - a guide for managers
Course from Udemy
 2526 students enrolled
 en
Understand why certain issues are particularly sensitive
Know why managers may need to raise them
Appreciate some of the challenges they can face when they do
Know how to prepare for a conversation about a sensitive issue
Be familiar with important qualities to demonstrate when having a conversation about a sensitive issue
Use effective techniques for approaching sensitive issues how to agree a way forward
Appreciate the importance of familiarising yourself with your organisation’s procedures and policies

Whether it’s speaking to someone about their bad body odour, tackling issues around someone’s personal life, dealing with sickness and bereavement or addressing suspected alcohol or drug abuse, being able to have conversations around sensitive issues is a key skill that can mean the difference between a happy, productive workforce and one that’s plagued by stress, poor employee dynamics and low productivity.

It’s also essential for employers and managers to be aware of common legal pitfalls around dealing with certain issues in order to avoid costly tribunal action further down the line.

Combining thought-provoking original drama with insight from an employment law expert and leading workplace psychologists, this course from Skill Boosters provides employers and managers with a toolkit for raising delicate and personal issues and resolving them effectively at an early stage.

Featured experts:

  • Petra Venton, Employment law expert
  • Barry Winbolt, Psychologist and mediator
  • Clive Lewis, CEO, Globis Mediation
  • Kate Russell, Employment law and HR consultant, Russell HR Consulting
Tackling sensitive workplace conversations with confidence
$ 49.99
per course
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