Practice Tests updated based on SPRING '21 Release
These exams are designed to give you an idea of what to expect in the actual certification test.
Content: 60 multiple-choice/multiple-select questions, 5 unscored questions*
Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
Passing score: 68%
The Salesforce Certified Education Cloud Consultant program is designed for consultants with experience implementing Salesforce Education Cloud solutions. The Salesforce Certified Education Cloud Consultant is able to successfully design and implement Education Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.
A Salesforce Education Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce Education Cloud. The candidate has experience designing solutions that optimize Education Cloud functionality and can lead the implementation of these solutions within the education industry. The candidate has experience consulting within the education industry and has expertise in Salesforce applications, including the knowledge needed to implement multiple applications in common customer scenarios.
The successful candidate has experience with common consulting practices such as solution design, problem solving, troubleshooting common technical and design challenges, facilitation skills, requirements gathering, application of best practices, ability to manage project timelines and deliverables, and implementation methodologies.
Salesforce Certified Education Cloud Consultants are interested in demonstrating their expertise as cloud computing implementation consultants, with a specialty in Education Cloud. The Salesforce Certified Education Cloud Consultant has the following experience:
2+ years of Salesforce Platform experience
1+ years of Salesforce implementation experience in the education industry
Implemented and supported at least one project involving Education Cloud
Partner or consultant experience is recommended
In addition, the Salesforce Education Cloud Consultant has the following skills:
Experience managing implementation projects within the education industry
Strong analytical and problem-solving skills
Solid understanding of internet technologies and cloud computing
Solid understanding of data management and database concepts
Fundamental understanding of common integrations
Familiarity with governance and change management concepts
Familiarity with students lifecycles and institution operations
Familiarity with the software development lifecycle
Understanding of Salesforce environment strategy and how to build incrementally
Familiarity with Education Cloud product line
The Salesforce Education Cloud Consultant also has demonstrated the following abilities:
Install, configure, and customize Salesforce Education Cloud solutions. for higher education.
Ability to evaluate and recommend appropriate Salesforce products as part of solution design (e.g. Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Einstein Analytics, and Community Cloud).
Ensure seamless operational continuity between core products and Education Cloud.
Understand considerations, product compatibility, and the application of best practices..
Discuss integration implications and migrate data into an Education Cloud instance.
Ability to evaluate third party Salesforce applications for use in a Education Cloud implementation.
Understand Salesforce license types.
Understand Community open-source solutions and code repositories.
A candidate for this exam will likely need assistance with:
Architecting an integration solution
Implementing Marketing Cloud and Pardot
Implementing Experience Cloud
Performing advanced data management tasks
Advanced understanding of large data volume considerations and solutions
A candidate for this exam is not expected to know or do the following:
Custom code (Apex) development
Training curriculum development and delivery
Consultant-level certification of Marketing Cloud, Einstein, Pardot, Experience Cloud, and Nonprofit Cloud
The Salesforce Education Cloud Consultant exam measures a candidate’s knowledge and skills related to the following objectives.
Domain Expertise: 18%
Education Cloud Configuration: 22%
Implementation Strategies and Best Practices: 18%
Solution Design: 19%
Integration and Data Management: 16%
Please use these exams to supplement your Salesforce Certification Study! Always check out relevant trail on Trailhead to increase your chances to ace the certification test.