Problem Solving Skills for Sales Managers

Not all great sales person become great sales managers!

To be a successful sales manager, you will need excellent people and process management skills!

• Sales manager faces such as ‘Not able to achieve target’, ‘poor conversion ratios’, ‘partner engagement’, ‘longer time to close’, ‘no repeat business’, ‘ employee retention’ etc. are all quite unique challenges.

• Without the versatile use of systematic problem solving techniques, addressing these problems with certainty isn’t possible.

• Traditional problem solving tools, as applied in manufacturing or transaction processing set-ups, aren’t very useful in Sales. They need to be customized to sales environment.

At the End of this Course: 

• You will be able to pick up Live Sales Problems you are facing and confidently solve them

• You would have solved 4 assignments included in the course and thus learn from it

What will you learn:

• Practical methods/techniques of solving Sales Problems for Sales Managers across B2B and B2C

• Structured approach for identifying the root causes for Sales Problems

• Various Analysis Covered:

  • Selecting worthy Sales Problems to solve

  • Trend Analysis with Pattern Detection & Moving Average

  • Segmentation Analysis

  • 5 Step Observation & Probing

  • Win-Loss Analysis

  • Good Bad Analysis

  • Known Best Performer Analysis

  • 5 Why Analysis

Best suited for Sales Managers:

• Handling sales teams of direct sales personnel or channel partner staff

• From B2B or B2C

• Involved in selling Products, Services and Solutions

• Virtually all sectors - IT, Technology Products/Solutions, Financial Services, Automobiles, Industrial Machinery, FMCG, Consumer Durables, reality, etc