Oracle CX Social 2020 Implementation Essentials 1Z0-1036-20

1Z0-1036-20 | The Oracle CX Social 2020 Implementation Essentials is designed for individuals who possess a strong foundation and expertise in selling or implementing the Oracle Marketing Cloud, Oracle Social Cloud Service Solution This certification exam covers topics such as: Guided configuration, Oracle Social Cloud Home Widgets, Social Cloud - Settings, Listen & Analyze, Engage, Publish, Insights, and Social Cloud - Integrations. Up-to-date training and field experience are recommended.

Oracle Exam Details

• Format: Multiple Choice

• Duration: 85 minutes

• Number of Questions: 60

• Passing Score: 62%

Exam Topics

Oracle Social Cloud - Platform Overview

• Describe Oracle Social Cloud modules and components

Guided configuration

• Perform intial account setup - invite users, preview topics and add social channels

Oracle Social Cloud Home

• Describe the widgets in the home page and summary view of the account

Oracle Social Cloud - Settings

• Describe Workflow & Automation features and functions

• Configure Social Cloud settings for Profile, Resources and Users

• Set-up Workflow features on the Social Cloud platform (Creating Workflow templates, and Using Workflow)

Oracle Social Cloud - Listen & Analyze

• Explain how to configure a topic

• Explain the benefits of Semantic filters

• Explain the benefits of Indicators

• Configure a Facebook Page for Topic Collection

• Configure Listen data coverage for Facebook

Oracle Social Cloud - Engage

• Explain how to set up a column and view messages in Engage

• Explain column actions (auto-refresh, column settings menu, search, and filters)

• Perform messages actions in Engage (list and detail view)