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Microsoft Dynamics 365 Customization and Configuration

Pass the MB2-716 certification on the first attempt. 258 questions
Course from Udemy
 52 students enrolled
 en
Customizations, also referred to as CRM extensions, include allocation of simple to complex customizations using CRM Software Development Kit. We can add Entities, Views, Fields, Option Sets, Client Extensions, Web Resources, Processes, Plugin Assemblies, Reports and SLAs, among others. Customization requires an individual to have deep technical and product knowledge. Customizations are often unique to a solution and add new features to meet requirements.
Configuration on the other hand refers to the structure and administration of the system. This service is essential to improve the UI design, field settings, security, business rules and more. Configuration also requires an individual to have deep product knowledge. Configurations are not unique and can be carried out identically on any instance and customize existing features to meet requirements.
Configuration is often considered better than customization as it is a low cost approach that preserves Dynamics 365 design standards and avoids problems with upgrades.

Integrate the digital intelligence of Microsoft Dynamics 365 with your  sales and customer service management processes to discover effciencies  and revenue growth like never before. This course from Koenig on  customization of MS dynamics 365 for Sales and CRM is designed to impart  core understanding of various tools available for personalizing and  recreating the Dynamics 365 experience for your specific Sales and  Service requirements. The training modules focus on implementation and  understanding of how these tools can be best applied to create custom  objects, automate tasks, modify the user interface, and other tedious  activities. 


*** This course does not content the study material. This course contains 258 questions ***

           

Microsoft Dynamics 365 Customization and Configuration
$ 34.99
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