Mastering Communication

“You can have brilliant ideas but if can’t get them across, your ideas won’t get you anywhere.” - Lee Iacocca

Studies show that:

• 69% of managers are not comfortable communicating with their employees.

• 46% of employees rarely or never leave a meeting understanding what they’re being required to do

• 33% of employees believe that a lack of honest or transparent workplace negatively affects their morale

These statistics show that communication is an increasing important area for businesses to focus on.

Communication is the key of a successful organization.

Effective business communication is how employees and management interact among each other to reach organizational goals and be more aligned with the core company values. Its main purpose is to improve organizational practices, eliminate silos, keep employees informed and reduce errors.

There are 4 types of communication:

• Verbal communication.

• Nonverbal communication.

• Written communication.

• Visual communication.

One reason communication is so important is because it can make or break the way that something gets done within the company. When an executive communicates an assignment or a task to an employee, it’s imperative that the task is communicated effectively. If the executive’s communication skills are poor, the employee may not fully understand the task and the results could suffer.

Everything rests upon that: leadership, management, team work, customer service, sales.

All of these things depend on the ability to communicate effectively.

But how can you teach, cultivate and encourage these skills within your organization?

And how can you leverage it to take your business performance to the next level?

How can you give and receive criticism impartially?

In this course, we’re going to show you how to do exactly that.