Have you ever wondered why your shipment gets Damaged, Delayed, Delivered to the wrong destination or even Disappears? Want to know how & why such things happen? This course takes you behind the scene to see how your shipment is handled by various players in the process chain from the Port of Loading port to the Port of Discharge. You will better understand how decisions are made, by whom and how these might affect your shipment, especially when things go wrong. By the end of this course, you will have the knowledge to ask intelligent questions, make informed decisions and direct your efforts to the relevant parties to resolve shipment issues.
The course is structured in a sequential manner with bite-sized learning segments. The flow of learning contents closely mirrors a typical shipment process. It starts with an introduction to the world of shipping and zooms in the container shipping process, highlighting the players involved in the process chain, their respective roles and how the decisions they make might impact the outcome of your shipment.
For beginners, it would be useful to go through the learning segments sequentially.
For intermediate level learners, you may choose the learning segments that meet your needs as appropriate.
There are no pre-requisites for this course. You simply need to want to be more informed to address some concerns or needs relating to your shipment matters.
This course provides a macro view of the shipment process. As such, you will notice that we do not dive into details relating to trading terms, shipment documentation, operational planning and management pertaining to each stakeholder. These will be covered in our subsequent courses. Keep a lookout for our courses..
This course is suitable for: