Lyft/Uber Driver Ratings: How to Improve Driver Ratings

Do you want to improve your driver ratings? This course is designed to save you from growing frustration, days of despair, and outright quitting Lyft/Uber as a result of seeing an ever declining driver rating.  If you are not satisfied with your current driver rating, then this course can help close the gap between where your driver rating currently is and where you want it to be.

If you connect with any of the statements below, then this is the course for you.

• Wondering what you need to earn 5-star ratings

  
  

• Seeing your rating drop from 5.0 to a lower rating

• Freaking out over email warnings that your ratings need improvement

• Defeated that your best efforts aren't producing higher ratings

• Needing encouragement to bounce back from low ratings

• Feeling like you need more guidance as a new driver

• Craving the advice of an experienced driver to help your ratings

• Not feeling satisfied with the existing "Help" section provided by Lyft

• Needing to establish fundamentals to fuel your driver success  

• Wanting to succeed as a ride share driver in the long run

Driver Ratings make or break your relationship as a Lyft driver. The journey to improve your driver rating is like a roller coaster: you'll have both highs and lows, as a result of passenger rating your driver performance. Here are the 4 main reasons protecting your ratings as a driver matter:

1. To Avoid Termination

2. To Improve Your Communication Skills

3. To Earn More as a Driver

4. To Have Fun with Passengers

Avoid Termination

The email you never want to receive as a ride share driver is: at risk for termination. Drivers with a rating of 4.6 or lower run the risk of being deactivated from the Lyft platform. As Lyft is only interested in retaining the best Lyft drivers, they don't allow drivers with low ratings to drive for them. As such, it is important to know what role ratings play in your time working for Lyft. By earning 5 star reviews, you can take the fear of termination from the platform off your mind because you have the skills to consistently earn 5 star ratings from passengers.

Communication Skills

Lyft and Uber are an alternative to traditional taxis. As such, they don't want more of the same or a blast from the past. What elevates ride share companies from traditional taxis is how much better the experience is. Part of what makes the Lyft experience better is that passengers get to have conversations with their drivers. With excellent communication skills, you can create bonds with people from all walks of life. You can get a glimpse into their life. You can peel back the layers to uncover what makes each passenger fascinating to you. To earn 5 stars from passengers consistently is the result of consistency to passenger experience and driver personality.

Friendly Driver

Passengers love to discover the best Lyft driver they've ever had! By going the extra mile, passengers will pick up on it.  I will reveal the $20 investment that makes passengers squeal with joy when I show up as their Lyft driver. When passengers see how thoughtful you are in your car setup, they'll reward you with 5 star ratings, glowingly positive reviews, and of course tips! You can transform ordinary driver to an extraordinary  driver by investing in your mindset, personality, conversation skills, and car ambiance.

Fun Factor

The beauty of being a contractor is that you have freedom and flexibility to create a car riding experience unique as you. Let's be honest a boring, stressful ride with traffic congestion hardly makes for a fun ride. To break the pattern, it's key to imagine a better passenger experience that makes your role as a driver all the more fun and rewarding. This course gives you ideas on how to make riding fun, so you can find your own ideas to make riding fun. You will have the best of both worlds by having fun and making money with Lyft. When folks ask, you will be able to genuinely say you enjoy driving for Lyft.

APPROACH: Passenger Ratings & Review Analysis

Week after week, Lyft emails me summaries of my driver ratings. Over the past few months, I've received hundreds of 5 star ratings. For the past 12 months, I've enjoyed having a driver rating above 4.9 out of 5.0. As I read and re-read over 100 of my passenger reviews, I can tell you from my own experience what passengers praise as they award me with a 5 star review, trip after trip and day after day. With this ratings and review analysis, you will be able to learn from my success and to elevate your own driver rating.