Information Technology Infrastructure Library exams - SET 2

Information Technology Infrastructure Library  Foundation introduced candidates to the key elements, concepts and terminology found in Information Technology Infrastructure Library

Keeping your knowledge and skills up-to-date while Service Management is evolving, is crucial. Certification can proof your knowledge but above all, it gives you a common language. This is especially true with ITIL, the most widely accepted approach to IT service management in the world. Information Technology Infrastructure Library v4, launched in February 2019, brings the Information Technology Infrastructure Library framework up to date, introducing a holistic approach to service management and focusing on value co-creation..

ITIL outlines an extensive set of management procedures that are intended to support businesses in achieving both quality and value for money in IT operations. These procedures are supplier independent and have been developed to provide guidance across the breadth of IT infrastructure, development, and operations.

*** This course does not content the study material. This course contains 200 questions ****