ISO 9001:2015 Quality Management System Auditor

This 4 hours course provides a clear, step-by-step explanation on each requirement/sub-clause of the ISO 9001: 2015 Standard with 40 plus downloadable resources

This course offers solutions which can be used in the implementation & auditing of a quality management system,

This course will help you gain a perfect understanding of ALL the requirements presented in ISO 9001: 2015, and you will be able to implement a Quality Management System or make an audit for a QMS.

This course is divided into 4 parts:

The first part acts as an introduction to the course, it provides you with definitions such, quality, quality management and ISO, and the purpose of quality management,7 quality management principles

The second part speaks about the , the actions proposed by ISO 9000: 2015 in order to apply those principles and the benefits of each principle.

The third part is where, in my opinion, things get serious, as it contains a very thorough and detailed explanation of all the requirements of ISO 9001: 2015 plus examples to help you better understand the requirement, it follows the structure of the standard so we will be discussing about the clauses in their order: Context of the Organization, Leadership, Planning, Support, Operation, Performance Evaluation and Improvement.

The fourth part is about management system auditing in general and it speaks about the principles and types of management system audits, concepts like audit scope and criteria, audit teams, audit objectives, non-conformity, audit plans and report.

SECTION 1 : Introduction to Quality

• Welcome & Introduction

• Evolution of quality

• What is ISO

• ISO Implementation steps

• Quality system documentation

• QMS Principles

• Process Approach

• PDCA cycle

• Risk Based Thinking

Section 2 : Quality Management Terminologies

• Introduction

• Terms related to person or people

• Terms related to Organisation

• Terms related to activity

• Terms related to process

• Terms related to system

• Terms related to requirement

• Terms related to result

• Terms related to data ,information & documentation

• Terms related to customer

• Terms related to characteristics

• Terms related to determination

• Terms related to action

• Terms related to audit

Section 3 : ISO 9001:2015 Clause 1 to 10 introduction

• Clause 1 to 3 -1) scope, 2)Normative references, 3) Terms & definitions

• Clause 4 Context of organisation

• Clause 5 Leadership

• Clause 6 Planning

• Clause 7 Support

• Clause 8 Operation

• Clause 9 Performance evaluation

• Clause 10 Improvement   

Section 4 Auditing Concept :-

• Audit Definitions

• Principles of audit

• Audit terminologies 

Section 5 Audit Management

• Establishment of audit program

• Implementing the audit program

• Audit monitoring 

• conduction the audit

  
  

  The course DOES NOT ONLY READ THE REQUIREMENTS OF ISO 9001:2015 but it speaks about the intent of each requirement, gives examples and solutions for the implementation. It is a great tool for auditing or implementing a Quality Management System.