This course explains the methods used by insurance claims and investigative personnel to investigate a first-party property claim. The insurance claims professional must obtain as much material information available to the insured and witnesses. The course discusses how the claims professional can -- by means of the conditions of the insurance policy -- compel the insured to produce documents and appear and testify at examination under oath. The claims professional conducts his or her investigation and enters into an agreed scope of loss, statement of loss, and proof of loss.
The course covers the following: