How to Successfully Retail During COVID-19?

How to Successfully Retail In COVID is organized into 6 sections

Each Section has been developed keeping in mind that relationship with customers needs to be developed to win back customers trust

The role of the retail store associate is no longer the same and has been reinvented to match new consumer behaviors and this course will help you and your store associates to get the soft skills and the required behaviors for the New Normal in Retailing

Safety is of paramount importance to the Customer and there are SOP’s that need to be adhered by the customers and staff, we will learn how to implement SOP’s with Role Plays.

There are Micro Videos for Simulation that will help guide the role play

There is a workbook to record your own Role plays and Reading Material that will enhance your understanding of the topic

You can use this Course over and over again and create your own scenarios, Role Plays, and provide unbelievable customer experience and of course, make more sales.