In this course, you will learn all about several different types of difficult people. These include the Prince Charming, the Know-It-All, the Complainer, the One-Upper, the Deadbeat Dad, the Ambivalent, and the Predator. You will learn how to identify these troublesome people in your personal and professional life and when it's appropriate to confront them as opposed to just walking away. You'll learn tools for successful and strategic confrontation and how to extricate yourself from an impossible dynamic.