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Handling Objections - Selling Skills

Improve your results by generating interest and removing obstacles to sales. For anyone in a competitive sales situation
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How to win more new business from new and existing customers, and how to protect profit margins in sales situations
How to generate interest with suspects, prospects or even customers who see no need to talk with you about new opportunities.
How to manage and overcome customer misgivings and objections (price!), with full focus on the Purpose, the Timing and the How of these Skills
Straightforward, Global Best Practice skills and approaches that focus on outcomes in today’s world
The tangible customer Value the Salespersons’ behaviour can add with a professional sales approach
Why suspects, prospects and customers might say “no” and what to do
And this workshop is Fun!

Looking for more ways you can convert new opportunities to revenue and ways to protect your profit margins in the sales that you make?

This workshop is specifically designed to deliver the critical skills, processes and thinking required to

- help you maximise potential sales in situations where the suspect, prospect or customer sees no need or requirement, increasing your market share

- effectively manage and efficiently overcome the customer misgivings and objections (particularly price!) that are often a natural part of any buying/selling situation, increasing your profit contribution and positively impacting the bottom line

And do so naturally, with confidence.

Whether you are a

- Global Account Director, a Sales Manager, or a new hire in a sales role

- are rewarded by commission based on revenue or profit or on a stonking great salary with preferential share options

- in a sales environment where you manage long term complex relationships or need to make a sale in one customer interaction

you probably already know how important the competencies of working through customer apathy and resistance are – it’s a part of your job if you are required to sell.

This workshop will help you acquire those competencies or brush up on them; master them, or serve as a reinforcement of their true value in helping you reach or exceed your goals more easily.

You may even see ways these competencies will benefit your personal life as well.

This workshop ensures that it’s easy for you to acquire these skills and processes. More importantly, the learning methodology and included activities/assignments help you to practice for mastery, personalise to your own style and approach, and apply these skills precisely to the reality of your role and the day-to-day situations you face.

We will be using the downloadable Handling Objections Selling Skills Workbook resource; this has copies of key slides and notes, Application Exercises and Assignments to be done during and after the Workshop, Self-Assessment test for mastery, Action Plans for ongoing development and to help meet future challenges and further information with links

This is a stand alone Workshop that is one of a series of interlinked Learning For Results programmes designed to help you succeed in today’s world.

Note: This workshop mentions but does not cover in any depth the core Four Essential skills of selling. The workshop “Selling Skills – Professional Best Practice” focuses on that area.

Content List

  • The Value of the Salesperson today and tomorrow

  • What is Successful Selling?

  • The Skill of Earning The Right

  • Working Through customer Apathy to generate interest and desire to move forward

  • Clarifying Customer Misgivings and clearing them up

  • Handling Objections – of all kinds, particularly price

  • Conclusions

Handling Objections - Selling Skills
$ 59.99
per course
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