Giving and Receiving Effective Feedback

"We all need people who give us feedback. That's how we improve." ~ Bill Gates.

During my relatively long career in Human Resources and being fortunate enough to work across different sectors and industries – from hospitality to corporate – I thought I have seen it all… and yet the lack of basic management skills does not stop to surprise me.

In most companies I worked with, the issue of junior to middle management not having relevant or enough skills is normal, but with the right training and guidance this can be fixed (this is what I and people like me are here for :)).

What astonishes me the most, I think, is the number of people in Leadership positions that really lack these skills. There is a big proportion of senior managers, director, CEO’S who we look up to and who suppose to drive the business forward to success, but who do simply not know how to speak to their teams. That is, if the team is lucky enough to hear them speak – usually it’s an email by the way! (Do any of you guys have also experienced this in your workplace??)

Open communication and effective feedback are two of the most important things in employer-employee relationships and when these are jeopardized, the relationship becomes unstable.

Employees loose their trust in those who fill the leadership positions and, as a result, become disengaged and unhappy. They also loose the satisfaction in their job. And giving employees annual appraisal or performance reviews that last 7 minutes (yes, that’s correct – 7 minutes, emphasis on ANNUAL also) really does not help…

I think it is worrying, unsettling and there is a lot of work to be done in this area. Have you guys had a similar experience?

Timely and constructive feedback will massively improve the situation and prevent this from happening in the future.

Enroll on to Giving Effective Feedback Course and acquire the skills that will allow you to become one of the best managers and leaders and a manager who will never let the situation like above happen under their watch.

The course will help you to become a manager who is confident and knows how to communicate with their team in the right way to get the desired results. A manager, who is inspiring and motivating and who sets the right goals and develops their people and brings the best out in them.

The purpose of this course is to give you an understanding of what the feedback actually is and help you to develop the skills necessary to plan and deliver effective feedback to your team and colleagues in a way that is understandable and acceptable to them. This will, us a result, increase your team's morale, motivation, engagement, productivity and performance.

And remember, your team's success is also your success!