This course is also available at a highly discounted rate to businesses or organizations needing to train and certify more than 20 employees. Please send us a message for details!
Did you know:
In a 2017 study conducted by The Williams Institute of UCLA, 27% of youth reported being identified as gender nonconforming.
1.4 million Americans identify as transgender; 150,000 are youth ages 13-17.
70% of transgender people report harassment in public restrooms and changing rooms; 9% report physical attacks.
If you have not met a transgender or gender diverse person, it is a mathematical certainty that you soon will!
If single stall, unisex changing facilities are not available, where do transgender and gender diverse people safely and comfortably change clothes and shower? For employees, what are best practices to provide excellent customer service while keeping everybody safe? For the general public, how can you respectfully interact with diverse members of your community, and step in to help if/when you witness someone being treated unkindly or inappropriately?
Everybody Changes is a 12-part, video based eLearning course, designed to help you:
Get educated on the simple facts of gender diversity, which can seem confusing and overwhelming;
Become familiar with accurate terminology to help you respond and interact confidently with gender diverse people;
Have the tools to give the best possible customer service and keep all guests safe, if you're an employee;
Know how to effectively intervene in tense situations, if you're an ally;
Take an active part in respecting all members of your community.
Scott Turner Schofield, a leading expert on gender diversity issues, created this e-course to train aquatics and recreation staff for the City of Santa Monica Department of Cultural Affairs, which houses its Department of Recreations and the Annenberg Beach House. Topics covered include:
Introduction to the transgender community;
Vocabulary and terminology;
Common ways gender diverse individuals are unintentionally disrespected, and how to act respectfully;
Harassment: what it looks like and how to address it;
The Bathroom Issue.
The course videos contain role-playing scenarios that train front-line staff and anyone interested in being a better ally, to sensitively address specific situations, including:
How to enforce existing laws and policies for transgender and gender diverse people using the locker room;
How to sensitively address and meet the needs of alarmed or angry members of the public;
How to respect the differences and meet the needs of transgender and gender diverse members of the public.
Each video segment is followed by a quiz for comprehension and retention. Once this course is completed, the student receives a Certificate of Completion, to be kept in their HR file to demonstrate cultural competency and sensitivity training.
Please reach out to us with any questions: contact (at) speakingoftransgender (dot) com
Note: The language of this course assumes you live in a state whose laws protect the rights of all people, including transgender and nonbinary people. If you live in a state that does not protect all people, then some of the information contained may not be legally applicable, but all information herein helps to create a more inclusive culture.
All course content, including but not limited to videos, downloadable materials, and quizzes © Speaking of Transgender 2018. To the extent permitted by law, Speaking of Transgender, Fat Kid Creative, Inc., (and our partners, instructors, and agents) will not be liable and disclaims all responsibility for any loss, injury, claim, liability, and/or damage of any kind resulting from, arising out of, or in any way related to (a) any errors in or omissions from the sites, services, or course, including, but not limited to, technical functionality or inaccuracies; (b) third party communications; (c) any third party content therein directly or indirectly accessed through links on the sties, including but not limited to any errors or omissions therefrom; and (d) your use of the course.