This course is curated to guide professionals to become a successful key account manager and help their organisation in achieving its strategic goal. The program will help you to sharpen the skills in existing key account managers roles, beginners can learn the nuances before stepping into key account management jobs and assist you to switch your career into key account management roles. The program will cover the following subjects.
Goal Alignment & Stakeholders engagement
Account Development Strategies
Profit & Loss Management
Escalation Management
Change Management techniques
How to prepare for a Business Review
Project Management & Business Analytics implication in account management functions
Program governance