Customer Experience Transformation Program

Customer Experience Transformation Boot-camp is a course specially designed for Indian professionals who want to begin their journey in understanding customers better and the science behind their decision making. This course covers nuances from Customer Experience Models, Neuromarketing and Behavioral Science keeping the Indian Context in Mind.

Customer Experience Management is a growing field today and with the digital transformations happening in India its imperative that we understand the changing consumer behavior to serve any customer in a right, ethical and strategic manner. We have designed this course keeping in mind the need of professionals in India who wants to create a niche for themselves at their workplace or students who really wants to crack that important CX job.

Are you working in an Indian MSME?

Are you an Indian Entrepreneur?

Are you a student who wants to create a differentiating skillset along with core technical competencies?

Do you want to Build a career in Customer Management?

Are you a sales agent finding difficult to close deals?

Are you looking for a mid career transition from manufacturing to Startups and MNC's?

If answer to any one or more question is YES, then this course is for you.

We have designed the course keeping your need in mind.

1. Video

2. Templates

3. Case Studies

4. Discussion Forums

5. Guest Interview

6. Capstone Project

7. Certification of Completion