Constructive Feedback: Manager's Step-By-Step Guide

The main focus of this course is a step by step guide for providing constructive feedback to staff as a means of addressing under-performance and/or behavioural issues.

Framing the prime focus of this training is an overview of additional leadership skills that build on constructive leadership abilities to help to ensure the desired outcomes are achieved:

• You will learn how important it is to be aware of, and work within the guidelines of, your company disciplinary policies.

• The course also gets you thinking about complimentary skills you should possess that will ensure you present your concerns in a non-biased, caring, and effective manner.

• This course offers an awareness of why constructive feedback is often ineffective and does not deliver the desired results.

• This training also touches on the importance of identifying the root cause of an issue, and not just dealing with the symptoms.

• Leaders sometimes delay providing feedback and there are a multitude of reasons as to why this might happen. You will be invited to do some self-analysis and consider whether any of these self imposed limitations might apply to you.