Sample Questions
Q) The client wants to turn them off a network printer when you exit the office in order to save energy. To avoid communication problems after the customer makes the printer, which of the following solutions should be technicians recommend?
a) Enable SNMP
b) Switch to a USB connection
c) To configure a static IP-addresses
d) enable DHCP
e) None
Q) The client wants to print a large graphic images on the media size smal er. Which of the following printer driver settings to be recommended technique?
a) Two-sided printing
b) recalculation
c) finishing options
d) media settings
e) None
Q) Speaking from a technical support technician is not sure how to implement the recommended solution. Which of the following is the next step better?
a) Set the details are currently available in the art.
b) Look for more information in the service manual.
c) Search online etins Blvd. services.
d) Ask for technical assistance, to clarify the decision.
e) None
Q) During troubleshooting paper jams, the technician checks the instruction manual to determine which tray to use video, where congestion occurs. Which of the following general troubleshooting steps makes this process description?a) Creating a theory of probable cause
b) decision document
c) Checking question
d) I am trying to recreate the problem
e) None
Q) After printing the internal test page, the customer feels that gray patterns on the sheet has a crimson hue. Which of the following techniques should advise the customer to do?
a) Reset settings adjust the color in the printer driver.
b) Perform color calibration.
c) I reset the color adjustments in the application software.
d) Replace the magenta toner cartridge.
e) None