Sample Questions
Q) A customer wants to connect an external projector to a laptop. The projector is connected to the external video port but the video is not displayed on the projector. Which of the following will solve the problem?
a) Update the BIOS.
b) Release the LCD trimming switch.
c) Move the WiFi switch.
d) Alternating the Fn key.
Q) A technician has determined that your primary hard drive has failed and the defective hard disk has been replaced. According to the troubleshooting process, which of the following would come next?
a) Documenting the setting.
b) Establish a likely cause.
c) Ensure the full operation of the system.
d) Questioning the user.
Q) Which of the following commands it is used to bring up the interface that allows the engineer to modify the startup services and applications?
a) msinfo32
b) cmd
c) dxdiag
d) msconfig
Q) Which of the following versions of Windows Vista can be installed on a system with 512 MB of RAM and a hard disk 40 GB?
a) Home Basic
b) Home Premium
c) the final
d) Business
Q) Which of the following is an example of an image of a manufacturer is stored on a hard drive?
a) Factory Recovery Partition
b) OEM version
c) Recovery CD
d) Network Install