CompTIA CN0-201 CTP + Certification Practice Exam

Sample Questions

Q) Andrew received a call from the user to the desk phone by pointing out that he can not make calls from his softphone VoIP, but it can check your emails. What is the first step that Andrew should take to solve this problem?

a) Run a ping command on your computer

b) Login problem.

c) Follow Ip Config command on your computer.

d) nstruct her whistle Call Manager

e) None

Q) Cisco Unified Contact Center is used for call distribution groups and agents in the organization. It uses computer telephony integration (CTI). What is the CTI function?

a) It pops up a window on the user's computer screen with detailed information of subscriber

b) Prevent your computer from unwanted intruders

c) Rejecting unwanted calls

d) Planning appeal to specific users

e) None

Q) Which of the following benefits of using a virtual LAN (VLAN) in the company's network? Each correct answer presents a complete solution. Select all that apply multi-select

a) This prevents adware and spyware infections from the network.

b) This simplifies adding and moving nodes in the network.

c) This improves security, since broadcasting is limited.

d) This allows access to network services on the basis of the department, rather than a physical location.

Q) You work as an administrator in the voice of the company, which is facing problems jitter, delay and packet loss in VoIP-network. You want to fix these problems. Which of the following is the most likely cause of these problems?

a) There is a shortage of bandwidth.

b) Voice is not configured VLAN.

c) Audio codec is not properly configured.

d) The company and the service provider are located far from each other.

e) None

Q) You work as a network administrator for Pass Guide Inc. You have implemented a firewall on the network. You want to make sure that external users do not have access to FTP-servers on the internal network. What do you do to accomplish the task? multiple-choice

a) Block TCP-ports 20 and 21 on the firewall.

b) TCP-port 443 on the firewall block.

c) Block TCP-port 80 on the firewall.

d) Block UDP-port 1701 and TCP-port 1723 at the firewall.

e) None