Certified Manager of Quality/Organizational Excellence exams

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process – improvement initiatives – everywhere from small businesses to multinational corporations – that can have regional or global focus in a variety of service and industrial settings. A CMQ/OE facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
The CMQ/OE should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.

EXAMS CONTENT:

1. Create a culture of learning and continuous improvement

2. Establish benchmarks for advancement

3. Provide value to peers, colleagues and subordinates

4. Think like an advisor/consultant – be authority figure

5. The benefit is the journey, not necessarily just the destination

*** This course does not content the study material. This course contains 501 questions ***