Business Change Management: Increase your project success

This short course provides a good introduction to business change management. It is based on a webinar recording that was delivered in partnership with APMG International (accrediting body) and SPOCE (accrediting training provider). It looks at the Body of Knowledge (BoK) from the Change Management Institute (global body for best practice in Change Management), the need for effective change management, and finally the accredited qualifications available within Change Management.

Why should I invest in change management?

Despite the increased professionalisation of project and programme management over the past few decades, change projects continue to have high failure levels. Projects with excellent business change management are six times more likely to meet objectives than those with poor change management.

What is Change Management®?

Business change management focuses on the people involved and affected by change in your organisation. For change to be successful, the right people need to be involved in making the decisions, planning and implementing the change .Everyone affected by the change (the users) need to support it and make the decision to work in new ways. If this doesn’t happen, however well planned and managed your project is, the change will not take place and benefits will not be realised.

Effective Change Management allows people to :

- Increase ‘buy in’ for change, reducing resistance and addressing concerns.

- Ensure the changes are suitable, workable and acceptable for all.

- Ensure the change is owned and supported throughout organisation.

- Take 'people issues' into consideration when making decisions.

- Ensure affected users know why it is happening, what they need to do and how

- Ensure new ways of working are sustainable and embedded so the benefits can be realised.