In this session we will discuss the research that has been done on generational differences and consider how we might use the knowledge to help us create more effective communication strategies. At the core of this approach is a humanistic respect for the dignity and worth of each human in your company.
Overview
Diversity has many dimensions. Its root is difference and how we manage differences between people. If you have a big enough business, you have employees that range from young 20 somethings to people of retirement age. What you need to know about these “differences” is that they are generalizations. There is no stereotypical baby boomer and there is no stereotypical millennial.
4 learning objectives
1) What do we know about the different generations?
2) The stereotypical life experiences of people in different age groups.
3) How despite the differences in age, humans don’t vary all that much.
4) Specific communication strategies to help you communicate more effectively with people who are different from you.