3.6  29 reviews on Udemy

DevOps and traditional ITSM in IT service management

You learn how to organize IT services/products development and delivery using traditional ITSM and DevOps models.
Course from Udemy
 129 students enrolled
 en
Define the best IT service model to deliver value to a business customer
Define advantages and challenges of a traditional service delivery model
Define DevOps team for a product/service
Define advantages and challenges of a DevOps model
Choose the best model for a certain IT service/product
Implement both ITSM and DevOps models in a single IT organization

Fast changes in a business environment lead to creating a DevOps model of IT service/product delivery to a customer in addition to a traditional ITSM model.

At our course students learn advantages and challenges of both models, and learn how to implement both traditional ITSM approaches and DevOps in ITSM lifecycle model and deliver value to their customers in the best possible manner.

During the course students improve their skills by preparing three individual assignments and discussing them with the trainer.

DevOps and traditional ITSM in IT service management
$ 34.99
per course
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