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   3.5  1 reviews on Udemy

KEEP YOUR CUSTOMERS COMING BACK TO YOU

Deliver exceptional customer service delivery
Course from Udemy
 2 students enrolled
 en
The students will have background knowledge in customer service and how they can apply it in their customer service jobs.
The student will be able to know the types of customer service personalities and how to handle them.
The students will be able to understand the importance of customer loyality and how to engage life-long customers.
The student will learn the importance of customer loyalty and how to win customer loyalty.
The student will be able to understand the importance of knowing the needs and wants of customers and how to meet them.
Students will also understand phone management and how to handle phone issues.
Student will learn phone etiquette and how to win customers on the phone through knowledge of telesales.
Student will understand why organisations need to engage life-long customers.

Customer service is a crucial aspect in any organization which is why organizations strive on a day to day basis to employ skilled customer service professionals to handle the ever de 79 à

manding customer service-related challenges.

This course is definitely  going to expose you to the  fundamental basics of customer service and how you can stand out as a pro in customer service delivery,helping your organization to deliver optimum customer service to its internal and external customers .In the long run,building customer loyalty and increasing organization's brand awareness.

And if you are taking this  course as a trainer or facilitator,be sure to have a worthwhile (re)training which will help you to deliver incredible customer service training to your students.

It is going to be an engaging  course and as a student,it will help you to fully comprehend and appreciate what customer service is. So,be ready for an interesting and impactful time .

The course structure is in simplified format and language usage is not verbose.

At the end of the course,you will take on practical and real-life lesson worksheets to aid your understanding of the course.


KEEP YOUR CUSTOMERS COMING BACK TO YOU
$ 94.99
per course
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