Essentials of Customer Service
Simplifying delivery of customer service
You will learn to Value Customers and how you and your business will cease to exist if you dont take care of them
You will realize that delivering great experience is very simple only if you do it from within. Treat customers like you would be liked to treated as a customer
The course will give you a headstart as more and more companies will be forced to take this path if they wish to reamin relevant
You will see how taking simple accountability can swing a problem situation into an opportunity to build loyalty
The course revolves around Customer service, its relevance and how it can be delivered. It brings to light some key actions in the form of Ownership, reduction of Customer effort and the need to measure customer service. It highlights how every company today needs a strong VOC process and that companies start listening to their customers.
$ 34.99
per course
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