Active Listening for Professionals in the Digital Age

Looking to improve your leadership effectiveness? This course will take you through the five levels of active listening to accelerate your communication and influence skills.

Active Listening is understanding what’s being said, why it’s being said, the hidden messages within the words, how the environment affects understanding of messages, and how facial expressions and body language play a huge part in interpreting the meaning behind spoken messages.

If you're a new or experienced manager, team leader, or aspire to lead others, this course is for you! Avoid the common listening mistakes so many others make and give yourself an advantage in business or personal relationships.

Throughout the course you’ll find lots of interactive tasks, videos, readings, concept checks, quizzes, additional materials to support the topic. There’s a final quiz where you can assess your knowledge of active listening which will give you feedback on the areas you know, and tell you which areas to review, if you want a complete understanding of active listening.

In this course, you’ll learn about:

• The fallacies and bad habits of listening, how they can negatively impact understanding and our relationships.

• Active listening, how to use it and its benefits.

• How to suppress your ‘inner voice’ to improve listening.

• The five levels of listening and how to access the highest level.

Excited to learn more? Join the course to get started!