4.3  3 reviews on Udemy

Interpersonal Skills for Health Care Workers (Accredited)

This course will help you manage common work-related challenges through easy-to-apply life skills and techniques.
Course from Udemy
 15 students enrolled
 en
To identify Non-Technical Skills (NTS) & understand the value they give in a high-risk environment.
To organize observations & apply a consistent method that improves Situational Awareness (SA) in a medical environment.
To combine & employ the Square of Communication Model as a tool to improve communication effectiveness.
To recognize the impact of team conflict on team performance & review conflict resolution strategies.
To distinguish empathy & employ methods that increase patient support.

The health care industry is run by people for the people. Human interaction is continuous and at every stage. Yet, the training of non-technical skills (soft-skills or life skills) in medical school is sometimes overlooked.


The 3 Beginner Strategies to Improve Non-Technical Skills course is an initial step to address this gap. The course will provide health care workers with non-technical skills (NTS) exposure and awareness.

In this course, you will receive tips and tools that can be applied immediately in your working routine. Thanks to the models, cheat-sheets, checklists, and mnemonics provided, you will improve your daily interactions with people. Additionally, through this course, you will improve your work performance and satisfaction levels.

Start your development journey here and create a better version of yourself.

The course Accredited by the Internation Association of Therapists (IAOTH).


About the Instructor - Adriano Schembri

Adriano has a fascination for human development and has a Master of Science (MSc) Degree in Aviation Training and Human Factors. He is also a crew resource management trainer (CRMT) and an associate member of the European Association for Aviation Psychology (EAAP).  He has been mentoring and coaching non-technical skills for the past 10 years.

Adriano loves trekking, open water swimming, and fitness activities.

Interpersonal Skills for Health Care Workers (Accredited)
$ 49.99
per course
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